At a glance
About service
The repair service ensures that the functionality of the GM32 emission monitoring solution is restored quickly. The device is also given a general overhaul in order to prevent future failures as far as possible. The lump sum for repairs includes preventative maintenance and the replacement of function-related assemblies, consumables, and wear parts. For this reason, the warranty which promises faultless operation is extended to the complete repaired device. The lump sum for repairs speeds up processing and makes it possible to budget for repairs.
Description
- Reason for failure is identified and repairs are carried out at a fixed price
- Functionality of the device is restored
- Measurement certainty and calibration checked under laboratory conditions
- Firmware update in accordance with customer requirements
- Preventative replacement of assemblies, wear parts, and consumables
- Brief repair report
Benefits
- Fast and reliable repairs and testing performed by us
- More cost-effective to repair existing components than to install new or exchange units
- Extends the product service life
- Avoid systematic faults with advice about preventative measures (optional)
- No stock changes: original equipment with the same serial number and specific designations after the repair has been completed
- Definition of standard repair times ensures the measuring device is available again quickly
- Warranty extended for the complete repaired device
Service Features
Product Family Group
Repair Services
Short description
The repair service ensures that the functionality of the measuring device is restored quickly.
Application
Prerequisites
- Device already cleaned
- Return delivery form completed
- Non risk decleration form completed
- Additional information about the application
- Repair order approved
Scope of Service
- Operational check on measurement path
- Cleaning of optical interfaces
- Fault diagnosis
- Checking firmware is up to date, updating if necessary
- Checking the electrical parts
- Checking the optical parts
- Check of optical adjustment
- Repair or replacement of spectrometer
- Repair or replacement of “Linux” printed-circuit board assembly
- Replacement of defective mechanical housing parts
- Replacement of desiccant cartridge and activated charcoal bag
- Endurance test in climatic cabinet over at least three climate cycle, with data evaluation
- New adjustment of spectrometer according to available technical data
- Final adjustment on measurement path
Documentation
Brief repair report